In the heart of one of the worlds most modern cities stands an iconic structure synonymous with refinement, elegance, and service, unchanged for more than a century. Raffles: Remaking an Icon is an exclusive invitation to this grand hotel in Singapore as it undergoes the most extensive restoration and renovation in its 130 year history. Over the course of an extraordinary hour, well meet devoted staff: Bernd the poster-boy-handsome front of house manager who manages guests disgruntled by the construction work and an exacting general manager; Rosslee, the gentle and quirky duty manager; Kaeley, the bubbly assistant head of housekeeping; & Chef Pierre, a volatile Frenchman. The staff struggle daily to maintain the Raffles standard while the hotel is literally being pulled down around them. A never-before-seen chronicle of a beloved institution that is both a luxury hotel, as well as a treasured national monument.